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In accordance with UK Distance Selling Regulations, this page details the terms and obligations of customers in placing orders and Hope Through Relaxation in handling orders through this website.

Our Contact Address:

Alan France
BICC
Innovation Way
Wilthorpe
Barnsley
S75 1JL

The Terms of Your Order.
For your information, the following terms apply to any order placed via the Hope Through Relaxation website:
  • The order is between the customer and Hope Through Relaxation. Our postal address is shown on the left.
  • All product details are described accurately on the website and prices shown include all taxes and delivery costs to the United Kingdom.
  • Payment is made via PayPal's secure and safe payment gateway. All major credit and debit cards are accepted.
  • Goods will be delivered by Royal Mail within 5 working days of your order being processed.
  • Under UK Distance Selling Regulations, you have the right to cancel the order with seven working days of receipt of the order. In accordance with section 3.38 of the Distance Selling Regulations, the audio recordings can only be returned if they remain in their ORIGINAL and SEALED condition. If the disc packaging has been opened or tampered with in any way, the Distance Selling Regulations do not apply and you will not be able to return your product for a refund.
  • If you choose to return any UNOPENED items as explained above, the cost of this return must be met by you, the customer.
 
E-mail:
Sales: sales@hopethroughrelaxation.com
Support: enquiries@hopethroughrelaxation.com